The first to reply gets the job.

ReplyHawk watches your Yelp and Thumbtack leads and contacts every one in seconds — an AI replies on the thread and calls the customer — then tracks the whole job in one dashboard. Runs as a Mac app. Set up in minutes.

macOS app · Windows coming soon

Seconds
From new lead to first reply
Yelp + Thumbtack
Watched in one inbox
24/7
Replies while you work or sleep
Every lead
Called, texted, and tracked
The problem

Every lead goes to several pros. The fastest reply wins it.

On Yelp and Thumbtack the customer messages multiple businesses at once. Whoever answers first usually gets the job — and you can't be first when you're under a sink.

You're on a job

The lead comes in at 2:47. You see it at 4:15. By then someone already replied — and booked it.

🌙

After hours, leads sit

Nights and weekends fill your inbox with leads that go cold before Monday morning.

📭

No follow-up, no job

A customer goes quiet and forgets you. One or two nudges would've closed it — but nobody sent them.

How it works

Set up once. Runs on its own.

No engineers, no config files. Install the app, sign into your accounts once, flip it on.

Install

Download the ReplyHawk app for Mac. One click to install — no command line, no config files.

Sign in once

Log into Yelp and Thumbtack inside the app, the same way you always do. We never see your password — it stays on your machine.

Activate

Flip on. ReplyHawk runs quietly in the background, watching for new leads and surfacing them in your dashboard within seconds.

Close

AI calls the customer, qualifies the job, and books the appointment — then logs everything to your dashboard. You walk in to a closed deal.

The dashboard

A CRM that runs itself.

Every lead from every platform on one board. You see the stage, the next action, and the full conversation. The AI moves them through — you watch deals close.

New 2
Stuart H.
Window screens · 91103
📞 Initial call · now
Maria L.
Drywall repair
💬 Initial reply · now
Contacted 2
Dev P.
Fence install
🔁 Follow-up · in 9 min
Anna R.
Cooktop repair
🔁 Follow-up · in 1 hr
Engaged 1
Carlos M.
Water heater
💬 AI replying…
Booked 1
Janet K.
Tue 10:00 AM
✓ Won
Closed 1
Tom B.
Hired someone else
— Lost
New

Lead lands

A Yelp/Thumbtack lead (or an imported contact) appears in seconds.

Caught automatically
Contacted

Reply + call

The AI texts the thread and calls the customer. After hours, the call waits till morning.

You're waiting on them
Engaged

They respond

Customer replies or picks up. The AI keeps it going toward a booking.

Your turn — handled
Booked / Closed

Deal settled

Booked → marked Won, AI goes quiet. Not interested → Closed.

Auto-detected · you're notified

Reply and call

Every new lead gets both — a text on the thread and a phone call. Not one or the other.

🔁

Follow-ups, your rules

No answer? It re-tries on your schedule, up to your limit, then stops. You set the delay and cap.

🌙

Quiet hours

Calls only inside your window. A 2 AM lead is queued and called first thing in the morning.

📋

Full record

Every call transcript, message, and status change logged on the lead — plus the next action with a live countdown.

📥

Import a list

Paste a contact list and the same engine calls through it for you. Built for outreach, not just inbound.

🙋

Hands off when done

Once booked, the AI stops. If that customer messages again, a human gets pinged.

Platforms

One AI. Every lead source you use.

Replies land in the customer's real Yelp/Thumbtack thread — the same conversation, just answered in seconds.

Yelp

Replies in seconds
  • Answers quote requests and messages within seconds of arrival
  • Faster replies help your Yelp Response Time badge
  • AI voice agent calls the customer to lock in the job
  • Auto follow-ups on leads that go quiet

Thumbtack

Replies in seconds
  • Replies in the Thumbtack thread automatically
  • Keeps the back-and-forth going as the customer responds
  • Declines jobs you don't take, so your pipeline stays clean
  • AI voice agent calls the customer to lock in the job
Features

Built to close — not just to reply.

Speed gets you in the door. The AI keeps the customer talking until the job is booked.

Replies in your voice

Written from your business profile and the full thread — specific to what the customer asked, never a canned template.

📞

AI voice agent calls

Places the outbound call, qualifies the job, and books the appointment — in English or Spanish. Full transcript saved to the lead.

🎯

Skips the wrong jobs

Tell it what you don't do. It declines those politely so your pipeline only fills with work you want.

🔁

Follows up automatically

Quiet lead? It re-tries on the delay and attempt cap you set, then stops. No chasing, no nagging.

📋

One board, every lead

Yelp and Thumbtack in a single pipeline with conversation, call transcripts, and the next scheduled action per lead.

🔒

Your account, your machine

Runs from your own Mac and login. We never see your password — replies come from your real account.

Pricing

Pay per lead we contact. No seats. No contracts.

7 days free. Cancel anytime. One booked job pays for hundreds of replies.

Starter

For solo pros

Just you, one business, one or two lead sources. Up to 30 leads/week.

$1.99/lead replied
  • Yelp + Thumbtack, one pipeline
  • AI replies, follow-ups, and job qualification
  • AI voice agent calls every lead
  • Live dashboard: stages, conversations, next action
  • Booked-lead and hand-off alerts
Start free trial
FAQ

Common questions.

Don't see yours? Email us — we reply faster than our bot.

Is this safe for my Yelp / Thumbtack account?

Yes. You sign into Yelp and Thumbtack inside the ReplyHawk app, exactly as you normally would in your browser. Your login stays encrypted on your own Mac — we never see or store your password, and everything runs from your own machine and IP, so it looks like you using your own account (because it is).

How does the AI know what to say?

You fill in a short business profile in the dashboard — services, hours, tone, and jobs you don't take — plus any specific reply instructions. The AI uses that, along with the full conversation, to write each reply in your voice. It never quotes a price; it says a tech confirms after seeing the job.

What if the AI gets a question it can't handle?

Once a job is booked the AI stops replying on its own — and if that customer messages again, the lead is flagged with a notification so a person can take it. You can also open any conversation and reply yourself at any time.

What do I actually see in the dashboard?

One board with every lead from every platform, sorted into New → Contacted → Engaged → Booked → Closed. Each card shows the next scheduled action — initial call/reply, a follow-up with a countdown, or "needs a human." Open a lead for the full conversation, call transcripts, and activity log.

Can I upload my own contact list?

Yes. Paste a list of names and numbers and each becomes a lead. With the pipeline on, the voice agent calls through them automatically. Only upload contacts you have permission to call.

How fast is setup?

A few minutes. Install the Mac app, sign into your Yelp Business and Thumbtack Pro accounts once, and turn it on. Free setup help if you want it.

Can the AI actually call my customer and talk?

Yes. The voice agent places the call, qualifies the job, and books the appointment — in English or Spanish — then writes the full transcript and outcome back to the lead.

Can I cancel anytime?

Anytime. No contracts. If you cancel mid-month, you only pay for the leads we already contacted.

Every hour you wait, a competitor wins a job.

7-day free trial. Live in minutes. No commitment, no contract.

Start free trial
Get a demo

See it run on your real leads.

15-minute call. We'll show you a live response to one of your recent Yelp or Thumbtack leads.

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✅ Got it. We'll reply within an hour with two demo slots.